Bigboyshobbies.net ships all U.S. bound package orders via UPS Ground, US Postal Service, Fed EX. Over seas shipping is available. Contact us for details. All sales are FINAL.
CREDIT CARD POLICY We accept All major credit cards.
RETURN & CREDIT POLICY
All returned or exchanged merchandise must be in the new and unused condition as received. That includes the equipment, original packaging, and all documentation that accompanied your order.
All used equipment is covered by the terms of the respective manufacturer's warranty (if applicable) and should be returned to the manufacturer directly. BigBoysHobbies.net does not serve as a representative of the manufacturer, should service be required under an existing warranty. If the original manufacturer’s warranty is not applicable, BigBoysHobbies.net will not be held liable for any service requirements. You must receive a return authorization from BigBoysHobbies.net within 30 days to returning any product for a refund or exchange. Must be in unused and new condition and Although rare, merchandise damaged in transit will be repaired or replaced by BigBoysHobbies.net. Please contact us (via email) to obtain a Return Authorization for damaged merchandise. No returns will be accepted without a prior return authorization. All other returns or exchanges, new or used, require a 20% restocking fee. Please verify the contents of your return package before submitting it to us. All returned or exchanged merchandise must be in the new and unused condition as received. That includes the equipment, original packaging, and all documentation that accompanied your order. Used detectors are sold “as is” with no additional warranty, implied or expressed. Return shipping with adequate insurance is your responsibility. A 20% re-stocking charge will apply if the original shipment is refused and/or the product is returned for exchange for any reason other than a processing error at BigBoysHobbies.net.
All Warranty or repair issues MUST be handled by the specific manufacturer authorized repair stations. Big Boys Hobbies does not handle any warranty or repair issues.